Really like my dress but it arrived with damage to it as seems were unraveling. I was told by the customer service that it can just be snipped off. Not sure when it was acceptable for a £250 dress to come with multiple seems unraveled. They replied nearly 2 weeks after my initial complaint. They said I can return it but it costs more than the cost to fix it to return it and they know that. No offer to cover the repair. Lovely dress but awful quality checks and customer service isn’t the best.
Claim your business profile now and gain access to all features and respond to customer reviews.
