Offered a february intake for 2026 full time. Submitted all my documents with student finance to be then told arden have not updated this on their csm. I got on to the phone to arden university student finance line where i explained the situation and got told multiple times i probably submitted the wrong application to student finance. I was adamant that was not the case as i knew exactly what i applied for, they then told me they will have a look and few minutes later come back to apologise saying i was right and that they did not update the stratford accounting and finance course for february 2026 yet. I asked if there's anyone more i could speak to as its almost end of january and february is next month, this whole ordeal has now made it difficult for me as my previous course already withdrew me as my student finance application is now for arden. I was just told no they will flag this with someone and there is nothing more that can be done. For a legitimate education establishment i think its very unprofessional to leave something as big as this last minute as its affecting so many others in same place as me. Very frustrates with how this is being dealt with.
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Education provider, delivering programmes via Distance Learning, and Blended Learning at study centres in London, Birmingham, Manchester and Berlin.
