Horrible customer service. We spent over 8000 Euro in their store. They did a mistake in delivery and told us they dont have the right item. Anyway, we told them okay and kept the wrong Sofa sides. 3 months later the wood inside the very expensive Sofa started to break and get loose inside. 6 months later all Sofas are not usable. We contacted them several time, they would send people around 10pm to check what happened. They would write reports, 4 weeks later they say we cant cover this with warranty. I try to call the customer service line and no one answer, we send more emails, they ignore it. Expect ZERO warranty and Zero customer service. Nice looking products, poor quality for the money you are paying. We wasted time, nerves and money with them. They will never help and never take accountability! NEVER AGAIN
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