ARISE did me something yesterday. I went through the entire process and paid for my background check for $8,900 only to get 'you are not eligible' a few minutes later. I reached out to Support, they advise class is full and Background Fees non refundable, I also have 12 months to use it on upcoming opportunities. My question was should it not be reversed on the basis that the class is full and not that I failed anything??? They just kept saying I have 12 months for it to last and to wait for other opportunities. I find it to be dishonest and misleading because the opportunity is no longer available and the background check should be refunded.
What if other opportunities ARISE when I got another job or they job classes keep fulling up, what do I do?
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