All the engineers where (4 in total) Helpful and polite but I was 11days in total without heating and hot water I would have expected it to be sooner I have mobility problems and had to had to be very careful with the cables from the electrical heater I also was surprised it broke down given it was only a couple of yeas old as I did choose arisen for their good reviews but I am so happy it’s all working and hope I have many years with my Aristotle
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