Further to your response to my review, I would like to clarify that this incident did not start on 23rd December but on 25th October. Please refrain from portraying me as a fussy consumer. Your service has been appalling.As someone who manages over 300 properties, I have instructed my contractors to cease installing Ariston Boilers due to the poor post-warranty service. I cannot, in good faith, recommend this service to any landlord. If this boiler had not been under warranty, the issue would have been resolved within a couple of days.I hope this feedback is taken seriously to improve your future service offerings.
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