ariston.com

3.8
3.8 Based on 200 reviews

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Larry Johnson
It took about 3 weeks to fix my ATAG…

It took about 3 weeks to fix my ATAG boiler which Ariston kindly bought out the company ATAG, which undoubtedly will mean a lack of supply of parts i may need in the future . I belted home for an appt to fix it (as if you’re not there at home they will bill you £600 for non attendance) only to find no engineer , as they had cancelled the appt via email 2 hours before . So where’s my £600 for engineer non attendance then ? I guess that, after the warranty period on he atag expires , when it breaks down next it will be scrap due to no parts .Not a happy bunny right now . The part took 2-3 weeks to arrive , the part was for sale on eBay for next day delivery btw.Only bonus we had ,was it saved £100 on gas as it wasn’t working . Log burner was in overtime .

3
Date of experience: Nov 22, 2024

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