Having contacted the warranty department, an appointment was made for an engineer to come and assess my boiler issue, (it was leaking water), I was advised by text message that the engineer was on his way, unfortunately his sat nav took him to the wrong location, luckily he was only a mile away, we redirected him and he arrived without further issue. He located the source of the problem, replaced the parts, tested to make sure everything worked, he worked quickly, efficiently, and tidily and left the kitchen spotless. I now have a fully working boiler and I am extremely grateful to Ariston and their Status Heating engineer for their prompt and efficient service.
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