ARK REACT - Trading Title is ARK Group Services LTD.ARK Group Services carried out an EICR at my property which was marked “Unsatisfactory” with multiple C2 observations and associated remedial costs.Given that no changes had been made since a previous satisfactory EICR, I sought independent guidance. Electrical Safety First referenced industry Best Practice Guide 4 and suggested that several items recorded as C2 would more appropriately fall under C3.I then appointed an independent NAPIT-registered electrician, and a second engineer also reviewed the installation. Both disagreed with the original C2 classifications and certification was issued accordingly.I invited ARK to provide technical clarification through the Estate Agent who gave them the job regarding their coding decisions but did not receive a substantive response.I would welcome ARK Group Services responding publicly to explain the basis on which their C2 classifications departed from industry Best Practice Guide 4 guidance.
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