I am very disappointed with the service I received. The process was plagued by delays, poor communication, and inaccurate information from start to finish. My original inspection appointment was cancelled on the day and rescheduled, causing unnecessary inconvenience. After the inspection was eventually carried out, I was repeatedly given conflicting explanations about why my report had not been issued — including being wrongly told that I hadn’t paid, despite payment already being confirmed.The report was only released after I escalated the matter, which should not have been necessary. Even more concerning, the EICR was marked as a fail with recommended remedial works. When I sought assistance arranging the work, no one could provide guidance or support. However, after involving my letting agents, an appointment was suddenly arranged, which highlighted the lack of proactive service from the company itself.Due to my concerns, I instructed another qualified electrician who inspected the property the same day and issued a passed EICR within hours. I then consulted two additional electricians, both of whom confirmed that the original failed report appeared inaccurate. This strongly undermined my confidence in the reliability of the initial inspection.Overall, this experience caused significant stress, delayed a tenant move-in, and led to unnecessary costs. Based on the poor service, misinformation, and questionable findings, I cannot recommend this company.
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Whatever you need to fix or install on your property, one call to our friendly family-run office is all it needs. No job is too big, or too small. We fix leaks, install and service boilers, electrical landlords testing and get the power back on. All with a smile, of course
