My review follows the same lines as the previous reviewer involving a recent EICR on my 5 year old flat. I too received an unsatisfactory report together with an expensive quote in order to obtain a satisfactory report. After an exchange of emails in which they conceded that certain items could be removed from the quote as they had not, in fact, been found to be unsafe and because I had the audacity to suggest they should waive their inspection fee as mistakes in their reporting had unfortunately been made (a reasonable request), the response from their manager became quite aggressive. I received the following comment from their manager, and I quote:"Please feel free to leave a review, it will stop private individuals using us which take up far too much of our precious time.Kind regards, James"I had a further report carried out by a different company and had a very different result.You have been warned!Just two points following your response, no emails have been deleted. I simply wrote a new email to try and simplify the salient points. Unfortunately this seems to have confused you. Secondly, the only time I didn't respond directly to you was following your last email, the text of which is quoted above. It didn't warrant a reply. The rest of your generic email sent to anyone who has dared to question you just confirms your attitude.
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Whatever you need to fix or install on your property, one call to our friendly family-run office is all it needs. No job is too big, or too small. We fix leaks, install and service boilers, electrical landlords testing and get the power back on. All with a smile, of course
