Support was great in the planning and submission process. Templates were amazing, uploading and tweaking the design were easy. Proof was returned lightening fast once I submitted my order. Printed exactly like my proof with great quality coloring.things to improve: Way too many emails, every time I even clicked back on their site I got another one. Delivery took much longer than I anticipated - glad I planned way in advance. My box was 1.25 in longer than requested once constructed, where the other dimensions were only 0.25 inches longer than requested. So I was left with an inch of extra space to fill inside and postage increased.
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