I love a company with character! I had a lot of issues with them during the holidays/ covid and was VERY upset, but I got a personal call from the founder of ARKA recently to talk things out and see what they could do to make things better and that really meant a lot. Communication is so important and to see a company who's owner is taking bad reviews or negative feedback to heart and trying to make it better is a huge WOW.It shows that they are a company that really cares. Also the quality of their boxes are BEAUTIFUL!!
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