Guys, I really wanted to leave a review because reading all the others honestly scared me — I thought my purchase wouldn’t arrive or would be faulty. I can confirm that I ordered two designer slides and, to be fair, they were shipped quicker than I expected.One pair arrived in perfect condition, but unfortunately the other was faulty. At first I panicked and thought they wouldn’t respond or that I wouldn’t get my money back. However, they did get back to me. While it was frustrating receiving a faulty item that they couldn’t replace, and I did have to send a follow-up email to chase the refund, overall their customer service was good.So if you’re thinking of shopping with them, I would still recommend it. I can confirm that items do arrive, and one of my pairs was in great condition and an amazing price — just a shame about the other pair.I hope this gives some peace of mind to others. And to anyone still waiting, I’m sorry that’s been your experience, but I’d suggest continuing to try the contact email on their website, as they were genuinely helpful with me. But I do appreciate the majority of reviews are negative for a reason - and I’m sure if both of my items arrived faulty this may not be so positive but as I said the customer service was good for me - a star knocked off for me having to chase but other than that they’ve been good!
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