article-london.com

2.7
2.7 Based on 21 reviews

Globally curated menswear & homeware — Specialists in heritage menswear & homewares: A.P.C. - Levis Vintage - Folk Clothing - Nudie jeans - Universal Works - YMC - Vetra jackets - Velva Sheen t-shirts - Hay Denmark accessories. Free next-day UK shippin......

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Really poor experience

I've had a really poor experience with Article London. I ordered a pair of trousers and they did not fit so I requested to return them. The return portal does not work and you have to chase them for the returns slip. Once returning the item through tracked postage, they don't reply to you for weeks (longer than their refund policy states). I've chased customer services twice and they ghost you. Also don't believe the recent positive reviews. They're written by people who've wrote 1 review and they're overly descriptive and AI generated. Overall it's been a terrible experience and I wouldn't recommend them to anyone. Although they have enticing sales and well priced clothing, the hassle is not worth it.

1
Date of experience: Feb 11, 2025

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Business Details

  • Globally curated menswear & homeware — Specialists in heritage menswear & homewares: A.P.C. - Levis Vintage - Folk Clothing - Nudie jeans - Universal Works - YMC - Vetra jackets - Velva Sheen t-shirts - Hay Denmark accessories. Free next-day UK shippin...

  • language https://www.article-london.com

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