Garbage company - rubbish. Had 2 orders with them, first one I had to chase after a few weeks as I hadn't heard anything. Apparently my order was 'missed' from their picking system, suddenly by chasing them to actually deliver what I had paid for, did things actually start moving.Second time I ordered some items which were showing as in-stock. After a few weeks, I followed up, apparently they weren't in-stock, but decided to only tell me after chasing them. Week after week went by, until I decided to ask for an update. They didn't provide an update on the order, just apologised as they had a fire alarm in their office. Another week goes by, and then I ask to cancel the order. No response. Only after then threatening to go to my bank, did things suddenly start moving and refund what was owed back to me.Sorry but I shouldn't be expected to project manage them doing their jobs, when they've taken my money - and I shouldn't be lied to about status of stock items. If you don't have stock of something, be honest about it.
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Renowned online retailer of artificial plants, artificial trees, & artificial flowers. A huge range of realistic indoor and outdoor products
