This is the third time I have used Artisan Tile Company. This is the third time I have used Artisan Tile Company. However, on the second occasion, I ordered some tiles with express delivery, which arrived a day late. I contacted the company, and they said they would waive the delivery charge for my next order. I was set on getting the Nero 50mm x 50mm tiles for my utility. I contacted them about free express delivery, and they said they had no record of this agreement against my previous order. I reluctantly purchased the tiles, but this will be the last time I use the company, as they made empty promises. However, on the 2nd occasion, I ordered some tiles on express delivery, which arrived a day late. I contacted the company, and they said they would waive the cost for delivery the next time I needed to order from them. However, I had my heart set on the Nero 50mm x 50mm for my utility. I contacted them regarding free express delievey and they said they haven't got a record of this. I reluctantly bought the times, but this will be the last time I use the company, as they came with empty promises. I've paid out £160 just in delivery costs. Hugely disappointing as they have a good range of tiles.
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At Artisan Tile Company, we are dedicated to offering high-quality tiles that transform and enhance spaces. Our passion for design and craftsmanship drives us to provide a diverse selection of tiles, catering to a wide range of tastes and styles. Whether you’re renovating a kitchen, updating a bathroom, or designing a commercial space, our extensive collection ensures you’ll find the perfect tiles to meet your needs.
Customer satisfaction is at the heart of everything we do. Our knowledgeable and friendly team is here to assist you every step of the way, from selecting the right tiles to offering expert advice on installation. We believe that every project is unique, and we strive to provide personalized service that reflects your individual vision.
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