Review Time
The company appears to be relatively new to their offerings, which has led to several challenges in getting things underway and a sense of disorganization. As issues are gradually resolved, it’s becoming more manageable, but I felt quite lost without clear guidance from the outset. It would be beneficial if they provided better explanations for newcomers to simplify the process for both the company and the customers. They offer great resources and opportunities, but a clearer starting guide would enhance the experience after joining the program.
I can't believe I didn't set up a website sooner. Had I known how easy it would be working with Art Storefronts I would have done it years ago. Everyone was professional, knowledgeable and quick to respond. So excited to see what the future brings for my photography! Thank you!
First of all let me tell you that I was beyond frustrated. I was not able to do what I needed to do on the site and unfortunately my work hours collide with ASF's hours and it was hard for me to make a zoom because of work. Jona was beyond helpful and patient. Don't ever let her go. She went above and beyond to make sure I knew what I was doing and made sure I had no further questions. Top rated all the way
I placed an order that should have had plenty of time to arrive before two of my biggest shows of the year but will not. They then offered me my money back and to still send the items when they are done! Who does that? Art Storefronts and Gooten that is who!
ArtStoreFronts customer service is remarkable. Their response time is exemplary. Whenever I have a question about an order from the fulfillment vendor, or I need to change or cancel a customer's order. They are right there, with all the information and help I need. Checking back with me in between to make sure I was taken care of. Going above and beyond. I trust ASF and I am so glad to have their help in making sure my art gets to the people who love it.
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