I strongly advise anyone considering this company to steer clear. Their website claims return shipping costs are 'approximately 9.95 EUR,' but this is far from accurate. Only after I requested a return did they inform me that all items must be shipped back to CHINA, not the UK or Europe. The actual return cost I was quoted was £108–£167. This crucial information is not mentioned during checkout. The company presents itself as UK/EU-based, making the undisclosed China return requirement even more misleading. When I raised this issue, they refused to take responsibility and instead offered small partial refunds rather than addressing the misrepresentation. Please don’t make the same mistake I did. If you attempt to return anything, you will face extremely high shipping costs that are nowhere near what their website claims. STAY AWAY!!!!
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