Sent wrong light fitting and then won't refund unless l send it to China at my expense. Company fraudulently claims to be in Amsterdam. Doubt I'll get any refund at all.Avoid this company at all costs. Lampshade they sent is dreadful quality and not worth the money.Reply to their response. There was no option but to accept the 25% l sent many emails and got the same robot response every time. Let's make this clear ...the error was theirs, they sent the wrong lampshade and then expected me to pay more for it than it was on their website. While l accept that if l had merely wanted to send back an item l had changed my mind on would be at my expense l should not have to be out of pocket for their incompetence. Deception to claim they are from Holland when they clearly are not.
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