I can join the others with the worst exercise ever in shopping from online. The same story as the others: bought a pair of lights in Oct 2024. We did not like it, so requested to return and refund. The package came from the UK but they wanted us to return to China. We sent it back and nobody bothered to picking it up so it turned back to us in March 2025. They switched off the phone line and only sending meaningless emails. I'm going to the small case court and reporting them to the police.
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