Well to start with! Me and my wife were trying to pay Arvest loan off ! We and our mortgage company called for a pay off ! What they told us was sent to them by certified mail on 4/02/25 ! We called on 04/26/25 ! And they told us we needed and additional $330.00 in interest ! Now tell me when you get a payout ! Explain to me how this happened ! So calling them and yes we were angry but wanted an explanation of how and why this occurred ! After BS talked the manager hung up on us ! Well on 4/30/25 we got the certified card that they received it on 04/24/25 ! My theory is they held it to collect the interest ! So long story short we paid it and I just what to reach out to others that this Arvest company is very dishonest and I any not stopping here to see others don’t get the same treatment ! Yeah one other thing would after paying a loan off early you should get a refund ! They laughed in a way when I asked that ! I’m done here but going to keep alerting others of this business !!
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Arvest Bank is a diversified financial services company headquartered in Bentonville, Arkansas, with branches in Arkansas, Kansas, Oklahoma, and Missouri.
