After a series of frustrating experiences with Arvest, I felt compelled to write my first-ever review of a mortgage company and I am doing on multiple sites. I own multiple properties and have worked with various companies, but my interactions with Arvest have consistently been disappointing.Recently, I received a letter requesting proof of insurance, even though it had already been submitted. I sent the documents again, ensuring all the necessary details were included. Less than 30 days later, they acknowledged receipt but claimed the policy was missing the "Deductible." However, the document clearly listed "Deductibles" along with the percentages and amounts (1% & $2,530). It seems whoever reviewed the document failed to properly read or understand the information provided.While they do offer competitive interest rates, their lack of organization, poor communication, and repeated mishandling of paperwork make them a frustrating company to deal with. If you have another option with a comparable rate, I strongly recommend choosing the other lender.
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Arvest Bank is a diversified financial services company headquartered in Bentonville, Arkansas, with branches in Arkansas, Kansas, Oklahoma, and Missouri.