Two FDIC complaints and now a small claims court suit to get my money back. USAA kept drafting, and Arvest simply refused to stop it. When they sold some branches to FNBC, I happened to call them, and they started an investigation. Arvest credited the first and last payment but left out the year in the middle. When I filed the first FDIC complaint, they returned an $89 charge but still tried to ignore the USAA issues. So, I filed again and confronted them. They gave the same excuse they did when I originally complained, saying I waited too late, which was untrue as I had been complaining from the beginning. So now, it's on to small claims court. This institution used to be good, but it's owned by the Waltons now and has become predatory. The branches that FNBC bought were a joy to work with while they were within the system, but Arvest suppressed them. It seems it's time to move on.
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Arvest Bank is a diversified financial services company headquartered in Bentonville, Arkansas, with branches in Arkansas, Kansas, Oklahoma, and Missouri.
