Claire I am very disappointed with you and your customer service. Lack of customer service. You advised as follows:" Morning Jan,Thanks for your email and we appreciate your response. Our payment system has automatically flagged this order as a high-risk, thus it was cancelled after some time.I do apologise for this, we recently had multiple amounts of fraudulent orders and as a precaution our bank have re-instated extra security around it. Your initial order was fully refunded, and I am happy to put that through again and award an extra 20% off. I hope you can understand. Looking forward to hearing from you." I noticed the removed item was marked " Limited Stock x 1 "More emails and telephone calls. I even requested you to send me an invoice and I would make a direct deposit because the oils were special Christmas presents. Warm Regards Claire WilliamsAsēdos Customer Support Manager
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Asēdos specialises in world class perfume & perfume oils, hand blended to perfection and artistically inspired by familiar designer scents you know and love. All our collection are colorant, toxin, cruelty free & animal friendly. We have sourced very carefully to ensure that each ingredient is ethically and sustainably harvested and indigenous to its land. Hand crafted here in Melbourne, Australia; discover our wide range of personalised perfume oils & perfume dupes.See more
