I ordered a wool sweater for my husband for Christmas and he needed another size so I made a return and ordered a new one. That one was never delivered to me and Asket are blaming PostNord for it, for not sending a notification and hence the sweater was “shipped back”. When I was in contact with Asket about this they apologized and said that they take it “very seriously” and will do anything to make sure the sweater is sent to me. Then it’s radio silence for a couple of days and I contact them again asking for a tracking ID. There is no tracking ID because this time they had internal issues with their order system or whatever so the sweater basically does not exist. They apologize and send me a refund. That’s it. I’m extremely disappointed and will never order anything from Asket again.
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We create and continuously refine a single permanent collection: A strictly limited range of timeless essentials, crafted exclusively in Europe from natural fibers. Proud of our materials, mills and manufacturers, we trace our garments back to the farms and invite you to explore exactly how, where and at what cost they’re made.
