Firstly, the shirts were far too small - XL fits me great normally, these were tiny. Secondly, the refund process is broken. Returned t-shirts, was never acknowledged as returned until I got in touch with customer service and they corrected it. Then the refund never arrived. As it had been processed from their side, they referred me to Klarna (who process the payments), as due to GDPR they can't offer any more help. Klarna insist the payment should have gone through (spoiler, it hasn't). It's now been almost a month since the return was sent, still nothing. So I'm just sat waiting for almost £200 with no other options for help. I'll shortly be disputing the charge through my credit card if it still hasn't been resolved.Update: Klarna insisted it was still processing, waited another week but still nothing. Raised a dispute through my credit card and was refunded straight away, no thanks to Asket or Klarna. Never again!
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We create and continuously refine a single permanent collection: A strictly limited range of timeless essentials, crafted exclusively in Europe from natural fibers. Proud of our materials, mills and manufacturers, we trace our garments back to the farms and invite you to explore exactly how, where and at what cost they’re made.
