I returned a coat to Asket on 13 December. It was received by them on the 16th. A month later I have still not received my refund.Fortunately I paid using Paypal so I am asking them to get my refund for me.Not great.UPDATE: 18 JANUARY 2025Asket contacted me yesterday and less than 24 hours later my refund is on the way to me.Seems the delay was due to a processing error.I should have gone straight to Asket rather than going via Paypal.Star rating increased to four. (I feel a bit mean not giving them 5 stars because once I contacted Asket direct - which I would advise others to do - things were resolved very quickly. Maybe view it as four and a half stars!)
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We create and continuously refine a single permanent collection: A strictly limited range of timeless essentials, crafted exclusively in Europe from natural fibers. Proud of our materials, mills and manufacturers, we trace our garments back to the farms and invite you to explore exactly how, where and at what cost they’re made.