A representative from the service took the time to understand my situation. Honestly, if it weren't for their involvement, the seller would have continued to mislead me. 1. Not everything stated by the seller is accurate. 2. The verification team responds once every week and each time they request something different. 3. On the 20th, the seller rejected my second and third attempts at submitting a selfie-ID (although every other platform has accepted it). This time, they asked for a selfie with the ID in front of a screen displaying their logo. 4. This was the pivotal moment when the representative from the service intervened significantly in the discussions with the seller, and that’s when the confusion finally came to an end.
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