Bought an Asko drier in Jan 22 and by April had used it twice. When I went to use it for the 3rd time the drum had stopped spinning. Rang Asko and 5 weeks later a repair man came to look at it, parts were needed and they took the drier into their work shop. 9 weeks later I finally hot the drier back, used it once and drumb ceased up again. I have now been 2 months whilst they "escalate" my complaint as I asked for a new one. Finally they agreed to send me a new drier but refused to give me a further 12 month warranty... after all I have spent most of this year waiting on them to give some customer service! Needless to say I refused and requested they refund my money in full, which they finally agreed to but first they have to collect the drier and yes 3 weeks later its still waiting for collection. I can honestly say their customer service is appalling and I will never buy an Asko anything again. Everyone please be aware 🙏 of how you will be treated should something go wrong.
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