asko.com.au

1.1
1.1 Based on 143 reviews

At ASKO, we make environmentally-friendly kitchen and laundry appliances with a focus on durability! Discover the best appliances today!...

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Melvin Foster
ASKO - Won't Honour Parts Warranty - Rubbish Product & Service

To be fair, my dishwasher is out of warranty. I have had the Asko D5546F1 dishwasher for 6 years and in that time, I have had to replace 3 motherboards. The first under warranty, the next two I have paid for. Another mother board has failed within 6 months of being installed. I was told by the technician that board has a 6-month part warranty but would have to approach Asko myself. I approached Asko to have them replace the board under a failed parts warranty and as the dishwasher is older, they will not honour the parts warranty. Asko the product is poor as it breaks down at least once every 18 months. I have spent in excess of $1,200 in parts in labour in the last 12 months. Asko service simply do not care about the product, the warranty and certainly do not give a rats-bum about the consumer. The final email I received is copy & paste below:"Hello Thomas.Thank you for your email.I regret to inform you that the management has declined your request for a free part due to appliance being well out of warranty.Please accept our sincerest apologies for the inconvenience, however, we are unable to assist you on this matter.Kind RegardsService Desk Agent

1
Date of experience: Nov 16, 2022

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Business Details

  • At ASKO, we make environmentally-friendly kitchen and laundry appliances with a focus on durability! Discover the best appliances today!

  • language https://www.asko.com.au

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