This company needs a massive overhaul in customer service. An almost $3000 machine started smoking and leaving melted black residue behind and it’s 12 days before they can send someone to take a look. Which is a long time with two young kids! After a call back this morning to express my disappointment and see if we can get someone out sooner, the ASKO representative hung up on me! This is also after several phone calls to try and get $200 credit voucher advertised when purchased which has still not arrived. I do not recommend their appliances or customer service call centre and would give less stars than 1 if I could.
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