Our ASKO dishwasher is just over 12 months old. The repair person has been out 5 times in the last 12 months. During the most recent repair the parts sent by ASKO were faulty and blew the house fuse repeatedly while the repairman tried to work out what the issue was. With each repair the dishwasher is not working for 3-4 weeks (delivery time on parts). The returns office is not contactable, the recorded message repeatedly says 'The office is closed call back later. Goodbye' then you are disconnected. We received a text from ASKO two weeks ago finally advising ASKO had agreed on a refund (only thanks to The Good Guys). I've since had to chase ASKO to organise collection which is part of their conditions for refund while they stall us with non-truths. ASKO are not demonstrating accountability on warrantee obligations. Our experience is that there is no warrantee or accountability after sales on ASKO. A simple Google search shows Asko Appliances is now owned by Gorenje Group which is a part of Chinese major appliances manufacturer Hisense....ASKO use a play on words to deceive 'INSPIRED by European Design or Scandinavia'. You are paying extra for a 'badge' Hisense purchased along with the old ASKO's 'high end good will'. As you can see in the reviews here and on other review sites that a more than reasonable number of people are experiencing issues with the new Hisense/ ASKO who has no interest in honouring warrantee or accountability for after sale service. We like others communicating here, continue our fight with Hisense/ ASKO for a refund. Please don't invite ASKO into your home.
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