Rubbish product, and Rubbish service.I have purchased all my appliance from asko. I'm a licensed Electrician, I'm allowed to install appliance and remove. My rangehood was running rough and vibrating. I dismantled the rangehood from the kitchen cupboard to see if yhere is anything in the duct. As I removed the duct from the ranghood I see 3 blades broken from the fan. I called asko to book in a service as it is stil under warranty. I got a response from there rubbish technician that because I dismantled the rangehood that it voids warranty. I called asko and explained to them that the rangehood was not opened apart. The same way you supply it and expect an electrician to install it the same way I removed it as I am licensed to. Yhey said they will need to investigate so I asked number of times to speak to the manager and I got a response that it's in there policy that they can not transfer me to a manager. I explained to him that his violating my rights to speak to a supervisor he responded by saying I'm sorry I can't help you making me feel like I can't do nothing about it. This person's name is JACK. I'm going to fair trading with this and never again will I purchase from asko. Very poor service for a very expensive product.
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