We purchased a 'premium' pyrolytic oven from Asko earlier this year. The oven did not work on installation. It tooks many attempts through multiple channels to get a technician onsite. And after diagnosing the problem...nothing happened. Again weeks have passed. The problem is that Asko's aftersales service is terrible. Several months have now passed, and the oven is still not fixed. The problems seems to be with the team responsible for aftersales Customer Service...they take weeks to respond, if at all. And unless the retailer applies pressure to Akso, there is little or no progress on the issues. Complete service FAILURE.
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