So disappointed with my Asko washing machine. Purchased for $2200 and 2 months out of warranty, it died. Took 35 min on the phone and then another 10 days to get a technician out. Said that it's not a manufacturer's fault and that they need to take the washing machine away and fix it in the factory. Couldn't give me a quote for the cost, and couldn't give me a time frame for how long it would take. Spent another 45 min on the phone after that only to be told that the reason the bearing broke and there was a water leak was due to too much detergent use. I advised them that I put 3/4 of a scoop for full load and have never ever used softner. They still said it was not a machine problem.
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