Aspen Woolf (Agent) for Priestley Homes (Developer), based in Leeds. Aspen Woolf mis-sold me an apartment that was NOT as described and refused to accept any responsibility for this not-so-small or insignificant oversight.With all due respect, I based my decision to proceed on incorrect information provided by Aspen Woolf. Yes, I indeed entered a legal contract with Priestley, but one crucial point is not addressed here: I signed these legal documents believing I was purchasing an apartment of 45m2, but I have since found out from the Leeds City Council that the planning permission submitted was for 37.45m2. There is NO MISINFORMATION in my review. My review is totally FACTUAL. Please enlighten me: was it Priestley Homes who made that initial mistake or was it Aspen Woolf? Maybe it was a typo 37.45m2 - 45m2 (missing the 37 completely out?)Leeds City Council's Legal Department confirmed that from the original plans submitted by Priestley Homes, the apartment was intended to be 37.45 m2. Very strange, right?Fact: Aspen Woolf sold me a 45 m2 apartment.Fact: Priestley Homes confirmed with the council that the apartment was only intended to be 37:45 m2.That's not just a mistake - it's a serious MISREPRESENTATION. Yes, I signed a legal contract believing I was buying that 45 m2 apartment. Correct that Aspen Woolf has made it extremely difficult to express my truth by flagging mine (and others') reviews.If you are reading this and have found yourself having similar issues. Don't give up, you can tweak it and repost it, the Trustpilot team is very fair, their integrity team will establish whether anything needs to be changed so that it's completely fair. Ultimately, this allows other people to stay informed.Despite these clear issues, Priestley Homes has retained my full deposit. Aspen Woolf admitted they handed my £5000 reservation fee over to the developer and kept a £1,000 administration fee on top of my deposit. They offered to refund only the admin fee as a full and final settlement - a token gesture, I refused.In my view, they got me into this by mis-selling me something that did not match the reality, introducing me to developers with concerning backgrounds, and failing in their duty of care.I am now £38,369.50 out of pocket, including legal costs. I later discovered publicly recorded information about the developer's whole family that I wish I had known earlier.I have also learnt that mine and many other buyers have had their flats seriously UNDERVALUED, anything from £42000 (mine) to £60000+. This is a pattern, NOT JUST bad luck!Think twice before dealing with Aspen Woolf or Priestley Homes. Check EVERYTHING.Get independent legal advice, not just the one they recommend, and PLEASE don't fall into the same trap.My experience has been distressing, I later became aware that other buyers from this and other developments have reported similar concerns, which they are sharing online and through other public channels.If you are in a similar situation, please know you are not alone. Thank you for reading this, I hope my experience helps others make fully informed decisions.. Remember, you are not alone.
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Aspen Woolf is an award-winning property investment company, established in 2005, with offices in the UK and overseas. We specialise in identifying wealth-building opportunities for investors of all levels, across the globe.
Having gained over 15 years’ experience within the industry, and having won The Best Residential Provider Award, Aspen Woolf has become an internationally recognised name. We pride ourselves on our high level of integrity, experience and quality of service, and we have built a reputation as working in a class of our own, not exceeded by others.
If you are looking to build a successful and profitable property portfolio, and join thousands of happy clients, then don’t hesitate to contact us today to speak about our industry leading investment opportunities.
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