ordered and payed for 2 products on the 28th of October, they were supposed to arrive with dhl on the 1st of november but the delivery never came. was informed by dhl that it would be sent to a service point, it was refused at the service point and dhl notified me it would be returned to sender. that was the 1st of november. After extensive contact with the "customer service" if you can even call it that. they refuse to resend my package or resolve my issue. if they are having issues with their carrier that is their problem and not the PAYING customers
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