They steal from customers – total scam behaviourI bought slippers from Asphaltgold and returned them completely unused, brand new, within the legal return period. I even paid the return shipping myself.After that, they had the nerve to demand another €2.95 “return fee” through Klarna.This is not a mistake. It’s a deliberate way to take extra money from customers after a legal return. According to EU consumer law, this is absolutely not allowed. You cannot charge a so-called “reconditioning fee” when the item is untouched and returned correctly.Let’s be honest – this is stealing. They keep part of your money for no valid reason and try to make it sound justified with excuses like “mindful shopping”. That’s just marketing talk to hide what it really is: taking money they have no right to.Avoid this store. I will never buy from Asphaltgold again. Be careful – they will find a way to make you pay more even after returning your order.
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