shoes were damaged when they arrived, mice had eaten from them. I sent severall mails to hello@ and support@. they promised me about 5 times that a reaction will be given within max 3 days. so 5 mails and 9 days later not a single reaction at all. I also tried to reach them by phone severall times, everytime I was in the waitinglist for about an hour, after that the connections was broken, so contact by phone seems impossible.this is the worst customer service I have ever met.finally they contacted me and everything went well, I have got new shoes and the delivery of the new pair was fast.
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