Having a terrible time getting my headboard from this company. Spoke with Etienne who seemed entirely disinterested despite the fact that he admitted that the product would be delivered late and I told him that my choice of this headboard was entirely dependent on the delivery date being met (ordered weeks ago). Still waiting for a call back from their customer service manager who has been "on a break" for over an hour now.....Have spent hours on this single issue this morning with no resolution in sight. Cannot comment on the quality of the item as simply cannot receive it! No offer to try to meet the timescale given when placed the order nor any attempt to find a solution whatsoever.
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