aspria.com

1.8
1.8 Based on 13 reviews

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Chloé Atlani
A Premium Brand Sabotaged by Its Own General Manager: A Warning to the Board

As a business professional, I am appalled by the operational and reputational self-sabotage currently taking place at Aspria Louise under the management of Arnaud Micheels.While the facilities hold premium potential, the current leadership is a masterclass in how to destroy a luxury brand from the inside out. There is now a highly concerning, documented pattern of Mr. Micheels unilaterally terminating the contracts of loyal, referring members without cause, transparency, or basic professional due process.To Aspria’s Board of Directors and Corporate Leadership: You have a rogue GM operating as a severe financial and public relations liability. By weaponizing his authority to settle perceived grievances, and cultivating a reported culture of intimidation among the staff, he is actively burning your recurring revenue. He is alienating the exact Brussels professional demographic your brand relies on. A premium price tag requires premium hospitality, not an unchecked, ego-driven dictatorship.To Prospective Members: Do not sign a contract here. You are paying luxury rates for the privilege of walking on eggshells. Until Aspria's corporate office audits this location and entirely replaces this toxic leadership, your money is much better spent at David Lloyd or any competitor that actually respects its clients and honors its contracts.

1
Date of experience: Mar 08, 2026

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