aspria.com

1.8
1.8 Based on 13 reviews

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Evan Walker
Aspria Louise Brussels

Aspria Louise Brussels: Outstanding Facilities Overshadowed by Toxic ManagementI've been a devoted member of Aspria Louise for years, and I've always been incredibly impressed with the top-notch facilities, diverse class offerings, and skilled staff. However, recent events have cast a dark shadow over my experience and shaken my faith in the gym's leadership.A few months ago, I was shocked to have my membership abruptly revoked by General Manager Arnaud Micheels without any stated cause or opportunity for discussion. As a long-standing member who has referred countless friends and colleagues to Aspria Louise, I was deeply hurt by this disrespectful treatment.In seeking answers, I've discovered that my situation is far from unique. Numerous other members have shared stories of having their memberships inexplicably terminated by Mr. Micheels. Even more concerning, I've heard troubling accounts from staff who describe a culture of intimidation and fear perpetuated by the General Manager.Based on my conversations with other members and employees, I've come to the sad but firm conclusion that Mr. Micheels' leadership style is toxic and detrimental to the Aspria Louise community. While painful to say, I believe the gym's cherished reputation and member experience will continue to deteriorate unless the Board of Directors takes swift action to remove Mr. Micheels from his position and restore a climate of transparency, fairness, and respect.I have the utmost respect for the hardworking team members at Aspria Louise and believe the gym can thrive under more positive, member-focused management. I implore the Aspria Louise board to hear the concerns of the community, thoroughly investigate Mr. Micheels' conduct, and take the necessary steps to replace him with a leader who upholds the gym's values.It breaks my heart to write this, but I cannot in good faith recommend Aspria Louise until this personnel change is made. I firmly believe membership will rebound and the gym will be stronger than ever once Mr. Micheels is dismissed and new leadership is installed. The Aspria Louise I know and love puts members first, and I'm confident the Board will do the right thing for the community.

1
Date of experience: May 03, 2025

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