aspria.com

1.8
1.8 Based on 13 reviews

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Frankie Foster
Lack of refinement and courtesy

This club (Aspria La Rasante) aims to offer a premium experience but unfortunately lacks refinement and courtesy. Upon signing up, the club promised us 10 invitations. However, when I tried to invite a friend four months later, access was denied as the invitations were only valid three months, requiring an additional payment of 50 euros.Two weeks later, my fiancée wished to enter with her friend using my card. This presented no problem, even though the staff could clearly tell that her friend was not the actual member.Subsequently, when I intended to bring in two clients a couple of months later, purchasing a pass for 50 euros while having the other person enter with my fiancée's card, the Relationship Manager made it clear that he holds authority, this is strictly forbidden by the rules and there is no room for flexibility. I'm still puzzled by the condescending and patronising tone being employed.Disappointing given that I live 4 mins walking distance - regardless I prefer being stuck in traffic to drive to David Loyd instead.

1
Date of experience: Feb 20, 2024

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