aspria.com

1.8
1.8 Based on 13 reviews

...

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Chloe
As a loyal, long-time member of Aspria Avenue Louise, I am compelled to warn the Brussels profession

As a loyal, long-time member of Aspria Avenue Louise, I am compelled to warn the Brussels professional community about the alarming decline in leadership under Arnaud Micheels (General Manager).

Recently, my multi-year membership was terminated with immediate effect via email, based on vague, unsubstantiated allegations. Despite my long tenure and consistent support of the club, management refused to provide a single shred of evidence, a specific date of the alleged incident, or the basic courtesy of a formal hearing. Choosing to act unilaterally on hearsay is a shocking departure from the 'premium' standards and Corporate Governance one expects at this price point.

The most egregious failure, however, is the breach of discretion. Since this arbitrary decision by Arnaud Micheels, sensitive internal details regarding my file have circulated among other members. This leak has fueled defamatory rumors and created a toxic environment that contradicts Aspria’s promise of 'exclusivity' and 'privacy.'

When management weaponizes rumors instead of following due process, they become a major professional liability to the brand. I have formally initiated a GDPR Data Subject Access Request and a dispute with the Consumer Mediation Service to address this lack of transparency.

If you value your reputation, your data privacy, and a management team that understands basic professional ethics and Belgian consumer law, I strongly suggest looking elsewhere. A beautiful pool cannot hide a total lack of leadership integrity. Aspria Brussels deserves better than this amateurish approach to member relations.

1
Date of experience: Apr 07, 2026

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