I changed my insurance after a very aggressive and almost lying sales process that got me. The lady presented me forecasts for my insurance price increase at Sanitas to lure me out and change my contacts to assura. After telling me that she would be there for me as a single point of contact I never heard from her again. They fined me with late payments because they used the money I wired to pay the next bill instead of the current one, resulting in a default of payment. Add to that a very poor customer service unavailable even after 30 min of waiting on the call service. Do not go with them, you will regret it.
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