This company operates through delay, unresponsiveness, and exploitation of legal loopholes. I accidentally purchased an add-on insurance policy from them and tried to cancel shortly after. However, it was impossible to reach anyone — I called every day and no one answered. When I finally managed to get through, I was told that cancellation was no longer possible because more than one week had passed. As a result, I was forced into a three-year contract.
During the contract period, I was repeatedly unable to log into my online account. Once the contract was signed, communication immediately stopped: phone calls went unanswered, emails disappeared without any response, and all issues were endlessly delayed.
They provide almost no meaningful service. There is no transparency, no accountability, and their so-called “customer service” is purely symbolic.
This completely violates the basic principles an insurance company should uphold. It strongly appears to be an operation that exploits consumers through institutional and legal loopholes. Highly unprofessional and deeply unethical. Please proceed with extreme caution.
This is the worst insurance company I have ever encountered. Rather than providing insurance, it feels like a predatory operation disguised behind legal paperwork. Their method is simple: endless delays, total silence, and constant avoidance of responsibility. When something goes wrong, you will never be able to reach anyone.
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