I highly recommend exercising caution when using this platform. I made a small test deposit of $400, which went missing despite being fully traceable. Instead of addressing the missing deposit, support repeatedly referred to a withdrawal request that I never made, demonstrating a lack of attention and understanding of the situation. I was then asked to complete additional verification steps that were irrelevant to the actual issue, leaving the problem unresolved. Communication felt circular and dismissive rather than focused on solutions. I’m genuinely relieved this was only a test deposit. Had I deposited a larger amount, I could have potentially lost much more. Based on my experience, I do not feel confident trusting this platform with significant funds. Due to how this was handled, I have decided to close my account and report the matter to the appropriate consumer protection channels. Use caution and test with extreme care before committing any real money.
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