I lost my entire $1,800 deposit with them, and the situation is quite alarming. After I deposited and opened a trade, they suddenly canceled the trade and the deposit, claiming I needed to pass additional verification due to a "deposit error" on their part. However, the platform had automatically credited my crypto deposit as soon as it was received, so there was clearly no error. They requested a fullscreen screenshot from my crypto exchange showing the payment, which I provided. Then they insisted that to process my deposit, I needed to send a selfie holding my passport along with a piece of paper showing the current date. I was shocked—why would they need such sensitive documents just to approve my deposit? I quickly realized that by requesting this, they could potentially reset my account access. No unregulated broker should require such sensitive information just for a deposit. They stated they could not proceed until they received the photo, so I fear my deposit is lost forever. Be cautious and never send sensitive documents to unregulated brokers—they can easily misuse that information.
Claim your business profile now and gain access to all features and respond to customer reviews.
