I usually find this facility operates with integrity, but my recent experience at this location was disappointing. I observed the manager and a staff member engaging in policy violations. The manager behaved aggressively and was dismissive when asked about her conduct. This type of behavior undermines patient trust and raises serious concerns about the management's adherence to ethical standards. Patients have a right to know who is handling their care, and obstructing this process is unacceptable. A corrective action plan is needed to address these issues and ensure patient rights are respected.
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